Privacy Policy

1. Information We Collect

• Contact and inquiry details you provide, such as name, business email, phone, company, role, project context, review deadline, workflow details, and fit-call answers.
• AI chat messages and related chat metadata needed to answer your question, improve safety, route the conversation, and maintain abuse protections.
• Lead and client records, including CRM notes, scheduling and email interactions, attribution fields, signed engagement details, billing records, and operational communications.
• Website and device information, such as pages visited, approximate referral source, browser, device type, cookie preferences, and security logs.
• Client evidence only after written scope or authorization, such as source-code access, implementation notes, test results, logs, walkthroughs, deployment notes, or redacted artifacts.

2. Sensitive Data And Public Intake Limits

• Do not submit production credentials, passwords, API keys, secrets, PHI, regulated records, private customer data, confidential source material, or other highly sensitive information through public forms or website chat.
• Public forms and chat are for qualification and routing. Evidence transfer for paid work should happen only through written scope, approved access terms, and agreed handling instructions.

3. How We Use Information

• Respond to inquiries, evaluate fit, schedule workflow fit calls, prepare scope discussions, and communicate about Hulbon services.
• Deliver approved engagements, manage access boundaries, coordinate evidence review, maintain project records, process billing, and handle support or closeout communication.
• Protect the site, prevent abuse, debug technical issues, enforce agreements, and comply with legal, tax, accounting, security, or contractual obligations.
• Measure website performance and content effectiveness when analytics cookies are allowed.

4. AI Chat And Analytics

• The website chat is not a legal, compliance, security-certification, or procurement approval channel. It should not be used to send secrets or regulated data.
• Hulbon's broad analytics posture is to avoid sending raw chat text, assistant reply text, email, phone, secrets, lead freeform details, or client evidence details to broad analytics events.
• Analytics cookies and similar measurement tools should load only after the applicable consent choice is made.

5. Cookies And Similar Technologies

• We may use essential cookies or local storage for site operation, preferences, security, and consent choices.
• If you allow analytics cookies, we may use privacy-conscious measurement to understand traffic, page performance, and conversion paths. You can change cookie settings through the site banner or your browser settings.

6. How We Share Information

• We may share information with service providers that help operate the website, hosting, analytics, email, CRM, scheduling, payment, security, legal, accounting, or project-delivery systems.
• We may disclose information when required by law, legal process, security needs, enforcement of agreements, or protection of rights and safety.
• We do not sell personal information. Public proof, logos, testimonials, or identifiable client details require separate written approval.

7. Retention

• We retain inquiry, CRM, engagement, billing, security, and legal records for as long as reasonably needed for the purposes described in this policy, unless a longer period is required or permitted by law.
• Client evidence handling, return, deletion, access revocation, and closeout expectations should be governed by the signed statement of work, access terms, or written engagement instructions.

8. Security

• We use reasonable administrative, technical, and organizational safeguards appropriate to the information and the current stage of the business.
• No website, email, chat, storage system, or electronic transmission method is 100% secure. We cannot guarantee absolute security.

9. Your Choices And Rights

• You can ask to access, correct, delete, or limit use of your personal information, subject to legal, contractual, security, and operational limits.
• Depending on where you live, you may have additional privacy rights. To make a request, contact [email protected].

10. Children

Hulbon's website and services are for business users. They are not directed to children under 13, and we do not knowingly collect personal information from children.

11. Third-Party Links

The website may link to third-party sites or services. Their privacy practices are governed by their own policies, not this policy.

12. Changes And Contact

• We may update this policy as the website, intake process, service providers, or engagement model changes. The effective date above shows the latest version.
• Questions or privacy requests can be sent to Hulbon LLC at [email protected]. Business mailing details are provided in writing before any engagement begins.